- Introduction
- Importance & Functions of Food and Beverage Department
- Hospitality Industry and the Waiter
- The F&B Service Department
- Classification and Use of F&B Equipment
- Menu and Courses
- Preparation for Service
- Forms of Service
- Breakfast Service
- Familiarization with F&B Equipment
- Importance of Sanitation and Hygiene
- Care, Cleaning, and Polishing of F&B Equipment
- Laying and Relaying of Table Cloth
- Napkin Folding
- Handling of Service Spoon and Service Fork
- Water Service
- Service Using Trays and Salvers
- Silver Service
- Laying and Service of Special Table dβHΓ΄te Menu
- Service Sequence β Greeting, Seating, Order Taking, Serving, and Bill Presenting
- Briefing and Debriefing
- Banquet Seating Plan Practice
- Personality Development
- The Art of Conversation
- Body Language
- Telephone Etiquette
- Public Speaking
- Time Management
- Customer Service
- Courtesy Phrases
- Resume Building
- How to Excel at Interviews
- Menu Management
- Bar Management
- Field Trip
- Theory Assessment
- Practical Assessment